Refund Policy

At Glancers, customer satisfaction is our top priority. This Refund Policy outlines the terms and conditions under which refunds will be processed for our services or products.

By making a purchase on our platform, you acknowledge that you have read, understood, and agree to be bound by this policy.

For Digital Services and Subscriptions

• Customers are eligible for a full refund within 14 days of the initial purchase date.
• Subscription renewals are not eligible for a refund. Reminder emails are sent before renewal.
• If technical issues prevent you from using the service and support cannot resolve them, a refund may be issued.

For Marketplace Services

• Disputes must be opened in the "Resolution Center" within 15 days of delivery.
• Our team will review and may issue a partial or full refund.

• Service or administrative fees charged by the platform.
• Services that have been completed and approved.
• Expired refund period.
• Suspended accounts due to Terms of Service violations.

Contact our support team at [email protected] with your order number and reason for the request. Our team will respond within 10 business days.

Once approved, refunds are processed to the original payment method within 5–10 business days.

We reserve the right to modify this Refund Policy at any time. Updates will be posted here with a new effective date.

For questions, please contact us at [email protected].