Done Service

Managed Chatbot Ops

Ongoing care for a live chatbot — quality review, content updates, monthly reporting, and in-scope flow tweaks.

4,500 EGP/ month

Billed monthly

Managed by Glancers

High-quality delivery. No hassle.

What you get

  • Monthly conversation-quality review of a sample of real chats, with marked problem conversations
  • Knowledge-base updates as your prices, hours and content change
  • Prompt and flow tweaks within scope
  • List of unanswered or misunderstood questions with recommended fixes
  • Escalation-path check between the bot and your team
  • Monthly performance report (volume, resolution rate, escalations)
  • Review of how and when the bot hands over to a human

Want this too?

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