Done Service
Standard Operating Procedures (SOPs)
Your critical processes stop depending on specific people: everyone knows the steps, who owns each one and where approvals happen, so quality is consistent and new hires ramp up faster.
9,500 EGP
One-time payment
Managed by Glancers
High-quality delivery. No hassle.
What you get
- 5 written SOPs, each with purpose, scope, roles, numbered steps, approvals and exceptions
- 5 process flowcharts, one per SOP, as embedded images and editable source files
- One RACI responsibility matrix covering all five processes
- Operations wiki set up in your Notion or Google Docs workspace with a home page and index
- Reusable SOP template so your team can document future processes the same way
- PDF export of all five SOPs for offline sharing and printing
- Handover call showing your team how to use and update the wiki
- Documentation of up to 5 existing operational processes in one business unit
- Walkthrough calls with process owners to capture the real steps
- Light process clean-up: removing duplicate steps and clarifying hand-offs as we document
- Referencing the forms, templates and tools your team already uses
- Writing in one language of your choice (Arabic or English)
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