Privacy Policy
1. Introduction
This Privacy Policy explains how Glancers ("we", "us", "the Platform") collects, uses, shares, and protects information relating to Clients, Freelancers, and visitors who use our website and services. This Policy should be read together with the Data Processing & Protection Policy, which describes our data classification and security controls in detail.
2. Information We Collect
2.1 Information You Provide
We collect personal information you provide directly, including your name, email address, phone number, and password when you register; professional information such as skills, work history, education, and portfolio items; identity verification documents when required by our Identity Verification (KYC) Policy; and payment-related information necessary to process transactions.
2.2 Information Collected Automatically
We collect usage data such as log data, device information, IP address, browser type, and cookies, as described in our Cookies Policy.
3. How We Use Information
We use the information we collect to: - Provide, operate, and improve the Site Services - Process payments and disbursements - Verify identity and prevent fraud - Communicate with you about your account, projects, and support requests - Comply with legal and regulatory requirements - Personalize your experience and recommend relevant opportunities
4. Sharing of Information
We may share your information with trusted third parties, including payment processors, identity verification providers, marketing partners, and service providers, solely for the purposes described in this Policy. We do not sell your personal information. Any such sharing is conducted in accordance with applicable law.
5. Data Security
We apply administrative, technical, and physical safeguards designed to protect your information, consistent with the security controls described in our Data Processing & Protection Policy. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may object to certain processing activities. You may exercise these rights by contacting us through the Site.
7. Data Retention
We retain personal information for as long as necessary to provide the Site Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you via email or through the Site within 72 hours of becoming aware of the breach, as described in our User Agreement.
9. Children's Privacy
The Site Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Site or by email.
11. Contact Us
If you have questions about this Privacy Policy, please contact us through the Site's Help Center.
